Returns within 7 days and exchanges within 7 days of the original purchase date are available for most products, provided the original sales invoice is present.

Some exceptions apply:

Non-returnable items include:

• Any product that has deteriorated due to storage, transportation, or weather conditions, for example, but not limited to.
• Any product that has deteriorated due to a specific reason, such as opening the outer packaging, using it in violation of the manufacturer's instructions, or negligence and misuse, for example.
• Products that were specially ordered for a specific customer.

Refund Method:

• Most refunds, where applicable, will be for the original purchase.
• For cash purchases, the purchase amount will be refunded in cash.
• The purchase amount will be refunded to the bank account if the purchase was made by bank transfer and to the same account from which the original purchase was made.
• The credit card purchase amount will be refunded to the same credit card used for the original purchase. A 2.5% fee will be deducted from any credit card purchases in the event of a return.

Warranty Policies:

• The warranty is provided by the agent.
• The warranty period is subject to the agent's policy. To obtain warranty services, the customer must visit the authorized maintenance center of the manufacturer or supplier directly.
• The warranty does not cover software, operating systems, accessories, or peripherals.

• The warranty does not cover (but is not limited to) breakage, scratches, liquid spills, misuse, or removal of warranty stickers from the product.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: info@almajalbh.com